The Daily Herald's political column Animal Farm, written by Eric Krol and John Patterson, had this item, which conjured up images of my latest visit to the post office.
Customer service award
On Tuesday, the Daily Herald placed a call to the Illinois Department of Public Health to get information about the recent mumps outbreak. Spokeswoman Kimberly Parker got back to us with the initial information, but when a follow-up question was posed, she said she'd already crossed us off the callback list for the day and we'd have to call back on Wednesday to get on the list again.
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